How Well Does Online Dispute Resolution Help Resolve Lawsuits Outside the Courtroom?

The pandemic forced courts to embrace new technologies as social-distancing requirements prevented access to courthouses, and processes from filing paperwork to holding hearings moved online. But March 2020 was not the first time that courts considered technology adoption. For example, many had already started digitizing their processes for resolving civil disputes.

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Court online dispute resolution now available in Oakland County

The Michigan Supreme Court’s online tool for resolving certain legal disputes has been expanded to Oakland County.

The court’s Office of Dispute Resolution has made the service, MI-Resolve, available in 18 counties so far. The service allows for virtual resolution of disputes that would otherwise be filed as small claims, civil cases or landlord-tenant cases in district court.

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INSIGHT: Best Practices for Conducting Remote Arbitration Hearings

Most businesses must now connect virtually, due to the coronavirus pandemic, and arbitration hearings are no exception. We were one week into a two-week arbitration hearing when New York City shut down, forcing the hearing to conclude via video. Video hearings may be the future of arbitration—at least in the short term.

Attorneys need to think about important considerations and best practices for conducting a hearing via video. This article also addresses applicable arbitral institution rules (or lack thereof) and discusses why this area is ripe for consideration by these institutions.

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