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When people hear the term “inclusive language,” they automatically think about diversity, equity, and inclusion.
But it’s much more than that.
Inclusive Communication
In this quick article, you’ll learn how to use inclusive language in order to improve your negotiation, conflict resolution, and business skills.
Read moreThe mediation process is inherently flexible. Traditionally, it is used as a dispute resolution tool where parties can come together, call a timeout and reach a mutually acceptable solution. But in the time of a pandemic or even otherwise, there are several uses of the mediation process. Different situations and circumstances can bring out several issues that one might face especially when working in a group or dealing with other people in general. Principles or even the process of mediation can help figure out a plan or a strategy for the developments and help tackle any issue faced by the parties.
Read moreMediation. Arbitration. Conciliation. Three words that sound alike and come up frequently in the family law context but have different meanings and implications. I could write a blog post on each one, but here is the “down and dirty” on what you need to know about each one so you can talk intelligently with either your spouse or a lawyer and do not get tripped up along the way.
Read moreWorking with egos and emotions is considered an obvious task for a Mediator and this responsibility is heightened when the parties involved are high profile individuals or global brands. I was recently appointed to mediate a contractual dispute between a celebrity and a multi-national brand. From the beginning, both made it clear (through their attorneys and power of attorneys) that they were “very important people” in their own rights, and therefore, will not be seeking to compromise on what they regard as righteous and reasonable.
Read moreNot every disagreement needs to end up in court.
Sometimes, patience and the principles of peacemaking are enough to bring the parties involved to an agreeable resolution. Jeff Steele, who coaches an International Academy of Dispute Resolution Mock Mediation Team at Principia College in Illinois, shared his insights Wednesday with the Fulton Rotary Club.
As Steele explained, there are three main forms of legally binding dispute resolution.
Read moreDuring mediation my heart sinks whenever I hear a party say they can’t give anymore without compromising their ethics or values. Why has compromise become a deal-breaker with such a negative association of giving up or giving in? It doesn’t have to be like that – and parties in mediation should be encouraged to embrace compromise as a worthy strategy.
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It's time to review all "Dignity at Work" policies and introduce updated "Anti-Bullying" policies to comply with the recently published "Code of Practice for Employers and Employees on the Prevention and Resolution of Bullying at Work" ("the Code"). The Code repeals the previous Health and Safety Authority (HSA) and Workplace Relations Commission (WRC) Codes of Practice and introduces new procedures for the management of workplace bullying.
The past year has caused each of us to reflect on what is most important in our lives. Family. Friends. Freedom. It has also made us look forward, to life post-pandemic; and this, along with the pressures of lockdown, home-schooling, and everything else 2020 had to chuck at us, has understandably resulted in lots of couples deciding to go their separate ways.
Read moreWhen you hear about the word landscape of dispute resolution, the first thing that comes to mind is litigation before a court of competent jurisdiction. However, people need to be made aware that the landscape of dispute resolution quite wider. It includes arbitration and mediation besides litigation.
Read more“In my younger and more vulnerable years my father gave me some advice that I’ve been turning over in my mind ever since.”
In what may be one of the most identifiable opening lines of an American Novel, Nick Carraway tells the readers of The Great Gatsby all about his efforts to reserve all judgement. Of course, the rest of the novel descends deep into all kinds of judgements and allegations toward every other character.
Read moreGenerational differences influence how people communicate, think and work. There are four active generations in the workforce in 2021, each with unique characteristics and worldviews. For business owners and managers, it's vital to understand the characteristics of each generation, including what motivates them and their communication style, so you can successfully utilize the talents your multigenerational workforce offers to benefit your organization and other employees.
Read moreConflict has many arenas. It happens at home, the office, the family table. Hell, Zoom call conflict is now a regular thing. Regardless of the setting or the players, the underlying reason for arguments, disagreements, or beefs is usually the same and, if you want to learn how to resolve conflict, you must recognize it.
Read moreNo matter how much you love your partner, there are always going to be things about them that get on your nerves. These can be fairly superficial — not liking the way they fold the laundry, for example, or hating their favourite TV show. Other problems can be more serious — fundamental failures to communicate or disagreements on big decisions like having children. There’s also evidence that we continue to repeat these patterns in new relationships, even when we hope to see a change.
Read moreWith the New Year upon us many couples are re-examining their marriages and wondering how they can make their lives better, especially in these challenging times.
Some couples consider a prenuptial agreement when they are getting married.
But what if you weren’t one of those couples? Is it too late once you’ve been married to put something in place to keep your marriage on track or address some of the important issues in the event you get divorced?
Read moreConflict resolution at the workplaceLinks to an external site. is broken down into several steps to simplify the procedure. Executing the steps will make it easier to identify problems, find possible solutions, and come up with an effective plan to resolve the problem. It is important for managers to put their ideas into action. This will help them build positive relationships with coworkers. By doing this, managers can guarantee an effective conflict resolution strategy and improved communication at work.
Read moreI WAS walking across the lobby toward the elevator of our office when I heard someone chastising one of the receptionists on duty. She was asking the receptionist why she does not have access to the meeting room on the 6th floor and she gratingly added, “Do you know who I am?” The receptionist scrambled to notify security to assist them, but the tension was not lost on anybody who was at the lobby at the time. She was, in fact, one of the executives of the company but based on her reputation, nobody wants to work with her—and for good reason.
Read moreWorkplace conflict is an unfortunate reality for anyone who works with other people. A workplace of any size contains some degree of difference in values, life experience and personal motivation that inevitably creates disagreement among co-workers, while customer-facing employees can face conflict on an hourly basis. There is no question that a workforce with diverse backgrounds and viewpoints fosters creativity and problem-solving, and sometimes, sharing moments of conflict with customers can be an opportunity to strengthen bonds with fellow employees. Unfortunately, other times, these moments of conflict escalate into stressful and tense situations – and these instances have been magnified by the Covid-19 pandemic, as everyone is coping with some additional layer of uncertainty, anger and frustration.
Read moreFriction occurs when objects rub together and results in a slowing down of their movement.
Friction in the workplace results from destructive conflict. It leads to the slowing down of the interactions between people and causes processes and relationships to stop working well. It is therefore highlighted by some clear signs that you need to be able to recognize. These are
Read moreIn the era of remote learning and social distancing, children are missing out on opportunities to develop important interpersonal skills. The decline in socialization in 2020 means they’ve been getting less practice with problem-solving, communication and other types of social-emotional learning.
One particularly important skill that needs work: the art of disagreeing.
Read moreEven the most ardent supporters of mediation accept that it’s not a panacea for all disputes. But it very clearly IS the case that mediation has much more to offer than currently it is given credit for. Those of us who practise as mediators glance around at a global society riven with conflict, and see missed opportunities for some form of facilitated dialogue almost everywhere we look.
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